Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how WALLER WEAR LTD (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase through our website wallerwear.net.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

WALLER WEAR LTD
34 Heslop Street
Thornaby
United Kingdom
TS17 7HA

Website: wallerwear.net
Email: payment@wallerwear.net
Phone: +44 7429029800

2. Information We Collect

We collect different types of information to provide and improve our services.

2.1 Personal Information

When you place an order or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)
• Order history

2.2 Device and Usage Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website or source
• Cookies and tracking data

3. How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling orders
• Managing payments and refunds
• Providing customer support
• Sending order confirmations and updates
• Improving website performance and user experience
• Preventing fraud and unauthorized transactions
• Complying with legal obligations

4. Sharing of Information

We do not sell or rent your personal data.

However, we may share your information with trusted third parties, including:

• Payment processors (for secure transactions)
• Shipping and logistics partners (for order delivery)
• IT and service providers (for website operation and maintenance)
• Legal authorities when required by law

All third parties are required to handle your data securely and only for specified purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and performance
• Enhance shopping experience

You may disable cookies through your browser settings, but some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure socket layer (SSL) encryption
• Restricted access to personal data
• Secure payment processing via third-party providers

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent for marketing communications

To exercise your rights, please contact us at payment@wallerwear.net.

9. Marketing Communications

If you opt in, we may send you promotional emails about:

• New products
• Special offers
• Discounts and updates

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their:

• Privacy practices
• Content
• Policies

We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred and processed outside your country of residence, including countries that may not provide the same level of data protection.

We take appropriate measures to ensure your data remains protected.

12. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website indicates acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

WALLER WEAR LTD
34 Heslop Street
Thornaby
United Kingdom
TS17 7HA

Email: payment@wallerwear.net
Phone: +44 7429029800
Website: wallerwear.net